Privacy Policy
Last updated: June 2026
Truthly Pro ("we," "us") connects homeowners with local, licensed service providers. This policy explains what we collect when you send a repair request, how we use it, and the choices you have. Plain language, no surprises.
What we collect
When you submit a request, you choose to give us:
- Your name and a callback phone number
- Your email address (optional)
- Your ZIP code, the type of service, how urgent it is, and any description you add
- Your consent to have the request reviewed and shared
We also use standard website analytics (Google Analytics and the Meta Pixel) that collect general usage and device information. These analytics are set up so that your name, phone, email, and request details are not sent to them.
How we use it
We use your request to review it by hand and, with your consent, pass it to local licensed service providers in your area who may contact you about the work. We use analytics only to understand how the site is performing.
How it's shared
- We only share your request after you've given consent, and only with local providers who may follow up.
- We do not sell your information, and we do not broadcast it to a directory of companies.
- Providers who contact you are responsible for their own communications and for following applicable laws.
Where it's stored
Requests are stored securely with our cloud provider (Google Firebase). Access is limited to what's needed to review and route your request.
Your choices
- Don't submit a request if you don't want it reviewed and shared.
- You can ask us to delete your information at any time using the contact details below.
- You can control analytics cookies through your browser settings.
Contact
Questions or a deletion request? Email support@truthlypro.com.